Terms of Service

By accessing or using Vocal Enhancer (the “Service”), including our website at vocalenhancer.com and the associated application, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Service. We may update these Terms from time to time; continued use after changes constitutes acceptance of the updated Terms.

You must be at least 16 years old and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. The Service is offered from the United States; we do not represent that it is appropriate or available in all jurisdictions.

You may need to create an account to use certain features. You agree to provide accurate information and to keep your password secure. You are responsible for all activity under your account. Notify us promptly at support@vocalenhancer.com if you suspect unauthorized access.

Vocal Enhancer is a web-based audio enhancement tool that processes voice recordings (e.g., noise reduction, leveling, voice polish) for podcasters and voice creators. We offer free and paid plans. Usage is measured in minutes of audio processed. Paid plans include monthly included minutes and the option to purchase minute packs. Specific plan features, limits, and pricing are described on our website and in the product and may change with notice where permitted.

Paid plans. Creator and Pro plans are billed monthly or annually. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. You may cancel from your account or billing settings; cancellation will take effect at the end of the current billing period.

Minute packs. Minute packs are one-time purchases that add minutes to your balance. They may have an expiry (e.g., 6 months); unused minutes may be forfeited after expiry.

Payment processing. Payments are processed by Stripe. You agree to provide current, complete payment information and to comply with Stripe’s terms. Prices are in U.S. dollars unless otherwise stated. We may change pricing with advance notice for renewals; current pricing is displayed at signup and in your account.

Refunds. Refund requests are handled in accordance with our Refund Policy.

You retain ownership of the audio and other content you upload (“Your Content”). By uploading content, you grant us a limited, non-exclusive, royalty-free license to use, store, process, and transmit Your Content solely to provide, maintain, and improve the Service (e.g., to run enhancement processing and deliver output to you). We do not use Your Content to train our models without your separate, explicit consent as described in our Privacy Policy.

You are responsible for ensuring that you have all rights necessary to upload and process Your Content and that it does not violate any third-party rights or applicable law.

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Upload content that infringes copyright, trademark, or other intellectual property rights, or that violates privacy or publicity rights
• Upload content that is defamatory, harassing, or otherwise harmful
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Interfere with or disrupt the Service or the infrastructure that supports it
• Use automated means (e.g., bots, scrapers) to access the Service except as we expressly allow
• Resell or redistribute the Service or create derivative products without our written permission

We may suspend or terminate your access if we reasonably believe you have violated these Terms or acceptable use.

The Service, including the Vocal Enhancer name, logo, design, and any software, algorithms, and documentation we provide, is owned by Vocal Labs LLC or our licensors. You do not acquire any ownership rights by using the Service. You may not copy, modify, distribute, or create derivative works based on our service or materials without our prior written consent.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. ENHANCEMENT RESULTS MAY VARY; WE DO NOT GUARANTEE ANY PARTICULAR OUTPUT QUALITY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOCAL LABS LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL) ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR LIABILITY; IN SUCH CASES, THE ABOVE MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Vocal Labs LLC and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Service, (b) Your Content, or (c) your violation of these Terms or any law or third-party rights.

You may stop using the Service and close your account at any time. We may suspend or terminate your access or account if you breach these Terms, for operational or legal reasons, or at our discretion with notice where practicable. Upon termination, your right to use the Service ceases. We may delete or retain your data in accordance with our Privacy Policy and applicable law. Sections that by their nature should survive (including disclaimers, limitation of liability, indemnity, and governing law) will survive termination.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or the Service shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. You may also have consumer rights under your local law that cannot be waived by contract.

These Terms, together with our Privacy Policy and any other policies we reference, constitute the entire agreement between you and Vocal Labs LLC regarding the Service. Our failure to enforce any right or provision is not a waiver of that right or provision. If any provision is held invalid or unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, sale, or transfer of our business.

For questions about these Terms of Service, contact:

Vocal Labs LLC
Email: support@vocalenhancer.com